# Contact us

> Write to support@parfum1.com or text +44 7366 626531. We answer every message within one working day, Monday to Friday; add your order number for anything about an order.

Documentation index for parfum1: https://parfum1.com/llms.txt

Last updated 2 November 2026

Write to support@parfum1.com or text +44 7366 626531. We answer every message within one working day.

## E-mail

support@parfum1.com. For anything about an order, add your order number and write from the address you ordered with: it lets us find your order straight away.

## Phone and text

+44 7366 626531. A text message reaches the same team as an e-mail.

## When we answer

Monday to Friday. Messages that arrive at the weekend are answered on Monday.

## Before you write

Delivery dates, costs and countries are on our delivery page, returns on our returns page, and ways to pay on our payment page. Most other questions are answered in our questions and answers.