Contact us
Write to support@parfum1.com or text +44 7366 626531. We answer every message within one working day.
support@parfum1.com. For anything about an order, add your order number and write from the address you ordered with: it lets us find your order straight away.
Phone and text
+44 7366 626531. A text message reaches the same team as an e-mail.
When we answer
Monday to Friday. Messages that arrive at the weekend are answered on Monday.
Before you write
Delivery dates, costs and countries are on our delivery page, returns on our returns page, and ways to pay on our payment page. Most other questions are answered in our questions and answers.
Last updated 2 November 2026